Your browser is out of date! Upgrade to a different browser or install Google Chrome Frame to experience this site.

For full functionality of this site it is necessary to enable JavaScript. Here are the instructions how to enable JavaScript in your web browser.

Job: Housing Coach

This Job has now expired Jan 20, 2019
check out our Latest Jobs!

Company: Crisis Skylight South Yorkshire  

About us:
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.

Crisis Skylight South Yorkshire are a dynamic innovative team that go the extra mile to support people out of their homelessness for good.
Our experienced and diverse team work closely to provide a wraparound service that is personally tailored to individual needs.
Our innovative education, employment, housing and well-being services address individual needs and help homeless people transform their lives.

We are currently looking for a Housing Coach (12-month maternity cover) in South Yorkshire, working on an outreach basis, to offer high quality information, advice and guidance to support Crisis Skylight Members out of homelessness.

About the role:
Through our research work and our direct services, we have identified that it is increasingly challenging for our clients to find, secure and maintain stable housing and that the amount of support available for them is in decline.
As a Housing Coach, you will help prevent homelessness wherever possible by enabling members to remain in accommodation and identify suitable new ones where necessary.
You will take responsibility for the assessment of a members’ readiness to sustain a property in the PRS and agree objectives and action plans for property searches, liaising with landlords to ensure the smooth running of bond scheme tenancies.
You will be required to support delivery of the Crisis Renting Ready pre-tenancy and information workshops for members and potential members in partnership with Tutors and Learning Managers.

The role requires you to be flexible in your approach. You will manage a caseload, working across the County on a one to one basis and in small groups.
This requires a large amount of self-management and a capacity to work both independently and communicate effectively with the wider team, using various methods, to move people through their journey out of homelessness.

Access to a car on a daily basis to enable travel across the County to support members is also a must for the role.

About you:
To succeed in your application, your approach needs to match our organisational values. You will be:
•able to apply your extensive knowledge of housing and homelessness legislation, the private rented sector and the benefits system to your role
•able to communicate and advocate effectively and maintain appropriate professional boundaries
•experienced in engaging and working with vulnerable and hard to reach people
•able to develop and deliver a high-quality coaching and IAG service for homeless and vulnerably housed people using a PIE approach
•foster and preserve good professional relationships with other individuals, agencies and landlords
•Proficient in IT
•creative when co-producing progression plans and providing support and motivation to help members achieve their goals.
•passionate about making a positive difference
•enthusiastic when supporting members and the organisation through its new 5 year strategy.

As a member of the team you will have access to a wide range of employee benefits including:

•Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
•Mandatory pension scheme, with an employer contribution of 8.5%
•25 days’ annual leave which increases with service to 28 days

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.

How to apply:
If this sound likes the opportunity for you, please visit our website to apply online. The job description is available on our website by clicking on the 'Vacancy Details' button.

If you need to request an application in an alternative format, please contact the HR Team on 020 7426 3864 / 020 7426 3819 / 020 7426 3814 or e-mail

Closing date: 20/01/2019 (11.59pm)
Interview date: 08/02/2019

We value diversity, promote equality and encourage and applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.

For more information about our work please visit:

To see our work in action please visit:

Registered Charity Numbers: E&W1082947, SC040094

Applications before: Jan 20, 2019


Additional Download(s)